Onvriendelijk en onbekwaam
6215 AE Maastricht · 6215 AE Maastricht
Matthijs Metsers Tandarts is a dental practice in Maastricht that offers general dental treatments. The practice caters to patients seeking dental care, including emergencies. It is characterized by treating patients with dental anxiety and detailed communication.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 3.3 out of 5 stars | 12 reviews | Aug 13, 2026 | Handling anxious patients, communication, emergency service experiences | |
| Total (Aggregated) | 3.3 out of 5 stars | 12 reviews | Aug 13, 2026 | Mixed satisfaction with strengths in handling anxious patients and weaknesses in service |
Matthijs Metsers Tandarts in 6215 AE Maastricht has an overall rating of 3.3 from 12 reviews across 1 platforms.
Customers praise Matthijs Metsers Tandarts for the friendly and calm treatment, especially for patients with dental anxiety. The clear communication and detailed explanation of treatments are highlighted positively. Criticisms concern the unfriendliness of the staff, especially the telephonists, and treatment by the dentist perceived as incompetent.
Several reviewers emphasize that Mr. Metsers is very good at dealing with patients who are afraid of the dentist and helps them overcome it.
The clear and detailed explanation of treatments by the dentist is perceived as very positive by patients and contributes to satisfaction.
There is criticism of the unfriendliness of the telephone staff and the treatment perceived as incompetent, especially in the emergency service.
Onvriendelijk en onbekwaam
Als iemand met een heilige angst voor de tandarts, kan ik zeggen dat ik heel erg blij ben met dhr Metsers. Ik heb verschillende tandartsen gehad, maar hij is de enige bij wie ik terug kom. Hij legt alles duidelijk uit en heeft mij tot op zekere hoogte weten te desensibiliseren. Is heel vriendelijk en heel kundig.
Hij is een van de slechtste dokters die ik ooit in mijn leven heb gezien, daarom laten Nederlanders hun tanden repareren in het buitenland. Ik hoop dat je je opleiding afmaakt.
Goeden tand arts. Ik werd snel en goed geholpen.
Fijne tandarts.
Gebeld voor nooddienst in verband met helse pijn. Onvriendelijke telefoniste/ assistente. Laat je niet uitpraten en had duidelijk geen zin om te werken of was bang dat ze moest komen opdraven. Ze luisterde niet naar mijn verhaal en de pijn was volgens haar “normaal”. Ik werd afgeserveerd en moest het maar uitzitten met alle gevolgen van dien… Geen behoefte aan contact/oplossing, het leed is al geschied!
Ik vond hier door te zoeken via Google en besloot behandeld te worden in het licht van positieve recensies. Na en terwijl ik zo vaak werd behandeld voor mijn mond waarin veel tandvulling nodig was, was ik zo tevreden over de aanpak van de tandarts. Hij communiceerde heel goed met mij en legde al mijn vragen in detail uit. Ik voel en geloof dat mijn mond en tanden gezonder zijn dan voorheen.
Slecht behandeld
Goede tandarts, werkt efficiënt, ontspannen in een goed geoutilleerde en gezellige praktijk.
Goed en rustig Telefonisch te woord gestaan, goede uitleg ook van wat hij doet, direct pijnverlichtende en goede hulp geboden alsook prima nazorg en -adviezen. Dit terwijl deze Tandarts niet onze eigen (regio-)Tandarts is en hij een heel druk spoed spreekuur had. Bij deze nogmaals bedankt!
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The dental practice Matthijs Metsers Tandarts is located at 6215 AE Maastricht. This location in Maastricht indicates good accessibility for residents of the city and the surrounding region. The exact address allows for easy navigation for patients who wish to visit the practice. Emergency accessibility is covered by an emergency service, although experiences with telephone contact may vary. Patients who found the practice via Google were apparently able to reach it without problems.
Matthijs Metsers Tandarts is described by patients as a practice that offers a relaxed atmosphere. The premises are, according to one review, "well-equipped and cozy," which contributes to a pleasant practice experience. The concept seems to be designed to provide a positive experience even for patients with dental anxiety, as the dentist explains everything clearly and ensures calm treatment. The efficiency of the work suggests a well-organized practice structure that enables quick help, even in emergencies.
According to reviews, Matthijs Metsers Tandarts is very experienced in dealing with anxious patients. One patient reports that the dentist was able to "desensitize" him and that he feels comfortable there, even though he has a "holy fear" of the dentist.
Yes, several reviews praise the dentist's communication. Patients state that he explains everything clearly and communicates well with them, which leads to a feeling of satisfaction.
Yes, there is criticism of the staff. One review describes an "unfriendly telephonist/assistant" in the emergency service who did not want to listen and turned the patient away. Another review describes the staff as "unfriendly and incompetent."
Experiences with emergencies are mixed. One patient praises the quick, pain-relieving, and good help, as well as the aftercare, even as a non-regular patient. However, another experience in the emergency service was negative, with an unfriendly telephonist and the feeling of being turned away.
Some patients describe the working method as efficient. One review mentions that the dentist works "efficiently" and that they were "helped quickly and well."
One review describes the practice as "relaxed in a well-equipped and cozy practice." This indicates a pleasant environment.
Yes, there are negative opinions. One review calls him "one of the worst doctors" the patient has ever seen and wishes him to complete his training. Another review calls him "unbekwaam" (incompetent).
A patient who needed many fillings was very satisfied with the dentist's approach and treatment, which indicates a positive experience in such cases.
Emergency accessibility seems to be via an emergency number. However, experiences with telephone contact vary, from good help to dismissive staff.
The available reviews do not provide specific information on whether the practice is described as child-friendly.
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