CHECK24: all info, tips and rating in the profile
Last updated on 5 July 2026
CHECK24 is the largest German comparison portal and deliberately uses two independent external providers for its customer reviews instead of its own review system.
What is CHECK24?
CHECK24 compares offers in areas such as insurance, energy, mobile phone contracts and travel. For customer reviews, CHECK24 does not rely on its own system but has reviews collected via the independent external providers eKomi and Trustpilot. Only customers who have actually completed a product via CHECK24 can leave a review.
| Verification | Only customers with an actual completed contract via CHECK24 can review, collected via the external providers eKomi and Trustpilot |
|---|---|
| Leaving a review | Easy after completing a comparison or contract |
| Having a review removed | Lies with the respective external providers (eKomi or Trustpilot) and their guidelines |
| Cost for the business | Free for consumers, funded through commissions from the providers |
| Credibility | Comparatively high due to the use of two independent external review systems |
How do I create a review on CHECK24?
Customers who have completed a contract via CHECK24 receive an invitation to rate their experience via eKomi or Trustpilot. Only actual completed customers can leave a review this way.
How can I have a CHECK24 review removed?
Since the reviews are collected via the external, independent providers eKomi and Trustpilot, any possible removal is governed by their respective guidelines and not by a CHECK24 procedure of its own.
Strengths and weaknesses of CHECK24
Strengths
- The use of two independent external review systems increases transparency
- Only genuine completed customers can review
- Very large review base with several hundred thousand reviews
Weaknesses
- What is reviewed is primarily the completion process at CHECK24, not always the quality of the compared provider itself
- Business model based on commissions from the referred providers
How credible is CHECK24?
Since CHECK24 consistently relies on the independent external systems eKomi and Trustpilot for customer reviews instead of its own review system, its credibility is considered comparatively high compared to portals with a purely in-house system.
What makes CHECK24 special
What is special about CHECK24 is the deliberate decision to forgo its own review system in favour of two established, independent external providers – an approach that is rare in this combination among large comparison portals.
Tips & tricks for CHECK24
- Distinguish CHECK24 reviews about the completion process from separate reviews about the actual product provider
- Look at both eKomi and Trustpilot reviews to get a more complete picture
Frequently asked questions about CHECK24
Does CHECK24 have its own review system?
No, CHECK24 uses the independent external providers eKomi and Trustpilot for customer reviews.
Who can leave a CHECK24 review?
Only customers who have actually completed a product or a contract via CHECK24.
What is actually being rated in a CHECK24 review?
Primarily the comparison and completion process at CHECK24, not necessarily the long-term quality of the referred provider.
Verified reviews instead of contestable star ratings
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