Verivox: all info, tips and rating in the profile
Last updated on 5 July 2026
Verivox is a German comparison portal whose customer reviews come exclusively from users who have actually switched provider via the platform.
What is Verivox?
Verivox compares tariffs in the areas of electricity & gas, mobile & internet, and finance & insurance from around 30,000 offers. Customers who have actually switched via Verivox are invited to rate their experience after completing the switching process and again after one year.
| Verification | High – only customers with a switch actually completed via Verivox are invited to leave a review |
|---|---|
| Leaving a review | Easy, after an automatic invitation from Verivox |
| Having a review removed | Not documented in detail publicly, follows general comparison-portal principles |
| Cost for the business | Free for consumers, financed via commissions from providers |
| Credibility | High for the switching process itself, since the review is tied to a genuine switch |
How do I create a review on Verivox?
After a user has successfully switched provider via Verivox, they automatically receive an invitation to rate their experience with the switching process. One year later, a further invitation follows to rate the experience with the new provider over a longer period.
How can I have a Verivox review removed?
For its customer reviews, Verivox uses an invitation system that is tied to an actual switch. Detailed public information on the process for deleting individual reviews is not comprehensively documented; however, the usual general principles against unlawful or untrue content apply.
Strengths and weaknesses of Verivox
Strengths
- The review is tied to an actually completed provider switch
- Additional follow-up review after one year for long-term experiences
- Very large data base of several hundred thousand reviews
Weaknesses
- Business model based on commissions as a possible conflict of interest
- What is rated is primarily the switching process, not always the actual product quality of the provider
How credible is Verivox?
Since Verivox only invites customers with an actually completed switch to leave a review, the credibility for the switching process itself is high. As Verivox is financed via commissions from the providers it refers, users should keep this in mind when assessing the reviews.
What makes Verivox special
What is special about Verivox is the two-stage review: once directly after the switch and again after one year, in order to also capture the longer-term experience with the new provider.
Tips & tricks for Verivox
- Mentally separate reviews of the switching process from reviews of the actual provider quality
- Use Verivox reviews as a supplement to independent provider reviews such as Trustpilot
- Actively submit the follow-up review after one year to share long-term experiences with other users
Frequently asked questions about Verivox
Can anyone leave a Verivox review?
No, only customers who have actually switched provider via Verivox are invited to leave a review.
Why does Verivox request a review twice?
Once directly after the switch and again after one year, in order to reflect both the switching process and the longer-term experience with the new provider.
How is Verivox financed?
Via commissions from the providers it refers; use is free for consumers.
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