Overall rating from 1 sources · 17 reviews · last update: Jul 29, 2026
Google
3.9★★★★★
17 Reviews
Dr. RO Eric Banthien - Dentists is a dental practice in Hamburg that offers a wide range of dental treatments. The practice caters to patients of all ages, including anxious patients. It is characterized by patient-oriented care and a friendly practice team.
Summary of all reviews of Dr. RO Eric Banthien - Zahnärzte / Dr. RO Eric Banthien - Zahnärzte experiences
Review platform
Score / Rating
Number of reviews
Last update
Main focus of guest reviews
Google
3.9 out of 5 stars
17 reviews
Jul 29, 2026
Friendliness, competence, handling of anxious patients
Total (Aggregated)
3.9 out of 5 stars
17 reviews
Jul 29, 2026
High overall satisfaction with isolated criticism of waiting times
Dr. RO Eric Banthien - Zahnärzte in Hamburg has an overall rating of 3.9 from 17 reviews across 1 platforms.
Summary
Customers praise the friendly and warm welcome at the practice, as well as the competence and empathy of the entire team. The handling of anxious patients and the quick appointment scheduling are particularly highlighted. However, a recurring point of criticism is the long waiting times at the practice.
At least three of the available reviews explicitly mention the friendliness of the practice team or the doctor. Two reviews highlight the quick appointment scheduling or short waiting times, while one review criticizes long waiting times. One patient has been with the practice for over 30 years.
Two reviews emphasize the empathetic handling of anxious patients.
What's mentioned most often
Friendliness & Empathy
Many patients report a very nice, friendly, and warm welcome at the practice. The empathetic handling of anxious patients is particularly highlighted several times.
Waiting times & Appointments
Some patients praise the quick appointment scheduling and the absence of waiting times. However, other reviews point to very long waiting times at the practice.
Competence & Treatment
The competence of the dentists and the team is highly regarded, even for more complex treatments such as wisdom tooth extraction. Patients feel well treated and understood.
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Google
All Google reviews of Dr. RO Eric Banthien - Zahnärzte
last update: Jul 29, 2026
”
★★★★★
Sehr nette Praxis + Praxisteam ! 😊
Ich war heute zum ersten Mal dort und wurde ganz freundlich und herzlich aufgenommen.
Ich bin gleich drangekommen, ohne wirklich Wartezeit 🤗
Mir musste ein Weisheitszahn entfernt werden, auch dies wurde mit viel Geduld und Verständnis gemacht.
Obwohl ich ein kleiner Angstpatient bin, hab ich mich sehr wohlgefühlt.
Mein Fazit: Ich komme gerne wieder 👍🏻😊
S
Sandra Neugebauer
Google
”
★★★★★
Auf der Suche nach einem Zahnarzt in meiner Nähe bin ich auf diese Praxis aufmerksam geworden.
Ich hab angerufen und ne halbe Stunde später saß ich auf dem Stuhl 😁
Eine Praxis wie ich sie so noch nie erlebt habe.
Schon der Empfang ist sehr freundlich, fast familiär. Sofort hab ich mich wohlgefühlt. Endlich habe ich *meinen* Zahnarzt gefunden.
Ich bleib hier gerne Patient 👍
U
Uta Tafraouti
Google
”
★★★★★
Ich bin schon über 30 Jahre Patientin in der Praxis durch die Arbeit von Frau und Herrn Banthien habe ich die Angst vor dem Zahnarzt verloren immer hilfsbereit wenn ich mit Schmerzen vor der Tür stand .das ganze Praxisteam kompetent hilfsbereit Ich habe beide Zahnärzte erlebt beide Super .Ich möchte Die Praxis nicht missen
K
Karin laugell
Google
”
★★★★★
Ein ganz wunderbarer Zahnarzt der auch auf die Ängste seiner Patienten mit viel Feingefühl eingeht. Meine Mutter ist schon seid vielen Jahren sehr zufrieden.
Danke ! Rositta Cybulski
A
Anja Alsleben
Google
”
★★★★★
Ich bin ein totaler Angst Patient .War heute das erste mal und bin total zufrieden .Geht auf seine Patienten ein .
N
Nadine kampmann
Google
”
★★★★★
Gar nichts zu bemängeln. Freundlich und kompetent!! Super zufrieden.
Dr. RO Eric Banthien - Zahnärzte – Trustworthiness & Warnings
last update: Jul 29, 2026
!Dr. RO Eric Banthien - Zahnärzte Verification: This profile has not yet been confirmed by the business. The details about Dr. RO Eric Banthien - Zahnärzte can be reviewed and confirmed by the business itself.
✓Dr. RO Eric Banthien - Zahnärzte Data sources: The details about Dr. RO Eric Banthien - Zahnärzte come from publicly available sources (e.g. Google, review platforms).
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Location & Surroundings
The dental practice Dr. RO Eric Banthien - Dentists is located in Hamburg. The exact address is not available from the existing reviews, but the practice is sought and found by patients nearby. Accessibility seems uncomplicated, as one patient was in the treatment chair half an hour after a call. This indicates good connections and possibly a central location, allowing for quick accessibility.
Practice Concept & Patient Experience
The practice concept of Dr. RO Eric Banthien - Dentists seems to be strongly focused on patient satisfaction and a pleasant atmosphere. The reception is described as friendly and warm, which helps patients feel comfortable immediately. Particularly noteworthy is the empathetic handling of anxious patients, which helps many to overcome their fears. The combination of professional competence and human understanding characterizes the patient experience in this practice.
Frequently asked questions about Dr. RO Eric Banthien - Zahnärzte
How is the reception at Dr. RO Eric Banthien - Dentists described?
The reception is described by patients as very friendly, warm, and even familiar. Many immediately feel comfortable and well received.
Are there long waiting times at the practice?
Opinions on waiting times are divided. Some patients report that they were seen immediately or very quickly. However, one review explicitly mentions very long waiting times.
Is the practice suitable for anxious patients?
Yes, several reviews highlight that the dentists and the team address patients' fears with great patience, understanding, and sensitivity. One patient reports having lost her dental anxiety thanks to the practice.
How is the competence of the dentists rated?
The dentists are described as competent and very good. Patients express satisfaction with the treatments, even for procedures such as wisdom tooth extraction.
How long do patients typically receive treatment at Dr. RO Eric Banthien - Dentists?
One patient has been with the practice for over 30 years, which indicates long-term patient loyalty. Other reviews do not specify a duration.
How is the practice team?
The practice team is described as very nice, friendly, warm, competent, and helpful. They significantly contribute to the positive atmosphere.
Are acute pain cases also treated?
A long-term patient mentions that the practice was always helpful when she came in with pain, which indicates the treatment of acute cases.
Are there any negative aspects mentioned in the reviews?
The only explicitly mentioned point of criticism is that there can be very long waiting times. Otherwise, positive feedback predominates.
What is the general patient satisfaction?
General satisfaction is high, many patients are "super satisfied" or find it "couldn't be better". The average rating is 3.9 out of 5 stars.
Are individual patient needs addressed?
Yes, it is emphasized that the dentists address the fears and individual needs of patients, which is particularly important for anxious patients.
Transparency statement
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 3.9 stars shown here is based on the mathematical aggregation of 17 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Friendliness & Empathy, Waiting times & Appointments, Competence & Treatment) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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