Overall rating from 1 sources · 22 reviews · last update: Aug 13, 2026
Google
4.8/5★★★★★
22 Reviews
Dr. Bärbel Jacobi offers dental treatments in the Lichtenberg district. The practice caters to patients of all ages, including anxious patients. A team of dentists and practice staff values patient-oriented care.
Summary of all reviews of Frau Dr. Bärbel Jacobi / Frau Dr. Bärbel Jacobi experiences
Review platform
Score / Rating
Number of reviews
Last update
Main focus of guest reviews
Google
4.8 out of 5 stars
22 reviews
Aug 13, 2026
Friendliness, anxious patients, competence, waiting time
Total (Aggregated)
4.8 out of 5 stars
22 reviews
Aug 13, 2026
Very high overall satisfaction
Frau Dr. Bärbel Jacobi in Bezirk Lichtenberg has an overall rating of 4.8 from 22 reviews across 1 platforms.
Summary
Google reviews particularly highlight the friendly and empathetic manner of Dr. Jacobi and her team, with many patients appreciating the anxiety-reducing atmosphere. The competence and time taken for patients are repeatedly praised. One criticism concerns appointment scheduling, where one patient had difficulty getting an appointment promptly.
Out of 22 Google reviews, the practice achieves an average rating of 4.8 stars.
Several reviews mention long-term patient loyalty, including one patient who has been receiving treatment for 25 years and another who has been with Dr. Jacobi since she was three years old.
A large portion of the reviews emphasize the positive experience, especially for anxious patients.
What's mentioned most often
Friendliness & Empathy
Many patients praise the entire team as "nice, attentive, cheerful, and polite." Dr. Jacobi, in particular, is described as a "wonderful doctor" who is "always friendly and understanding."
Handling anxious patients
A recurring theme is the positive handling of anxious patients. Several reviewers, including a patient with "total anxiety," report feeling well cared for in the practice and having their anxiety alleviated.
Appointment scheduling
One negative point concerns appointment scheduling, where a patient stated that she "didn't even get to a personal meeting" because she was told that "no appointments were available (only from Sept.)."
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Google
All Google reviews of Frau Dr. Bärbel Jacobi
last update: Aug 13, 2026
”
★★★★★
Kurzer Hinweis: Vom 27.07.2026 bis zum 14.08.2026 gelten in der Zahnarztpraxis geänderte Öffnungszeiten. Die aktuellen Öffnungszeiten sind auf dem Foto zu sehen.
В
Владислава Долгова
Google
”
★★★★★
J
Jan-Lukas Flade
Google
”
★★★★★
Sehr einfühlsam, auch für Angstpatienten
A
A. S.
Google
”
★★★★★
E
Edona Cani
Google
”
★★★★★
Eine wundervolle Praxis eine wundervolle Ärztin. Ich selber habe totale Angst, doch Frau Jakobi macht immer alles so gut, dass man gar keine Angst haben muss. Mein Sohn und mein Mann gehen mittlerweile auch hierhin und sind hier gut aufgehoben.
J
Jenny
Google
”
★★★★★
M
Mariana Shovheniuk
Google
”
★★★★★
Top***** - Sehr nette Zahnärztin inkl. tolles Praxisteam!
L
Lukas Kopec
Google
”
★★★★★
Ich bin richtig gerne in dieser Praxis. Von der Anmeldung bis zur Zahnärztin ein richtig nettes, aufmerksames, fröhliches und höfliches Team. Es wird sich Zeit genommen und der Patient bekommt das Gefühl “man ist wichtig”. Es werden Probleme ernst genommen, nach Lösungen gesucht, es wird getröstet und wenn’s mal weh tut Händchen gehalten. Danke! Für mich seid ihr ein außergewöhnliches Team 😍
B
Britta Maillefert
Google
”
★★★★★
B
Björn S
Google
”
★★★★★
Frau Dr Jacobi ist für mich eine wundervolle Zahnärztin. Bei ihr fühl ich mich immer gut versorgt und habe keine Angst weil sie meine Zähne professionell behandelt.mehr als empfehlenswert
U
Ute Bäumner
Google
”
★★★★★
Seit vier Jahren bei ihr als Patient und total zufrieden. Aufmerksam, freundlich, kompetent, hilfsbereit. So muss ein Zahnarzt sein. Das ganze Team ist toll und da geht man selbst zum Zahnarzt gerne.
M
Martin Schüler
Google
”
★★★★★
Ich bin seit 25 Jahren Patientin bei Frau Dr. Jacobi und sehr zufrieden. Sie findet für alles eine Lösung und ist fachlich sehr kompetent. Auch Angstpatienten sind sehr gut bei ihr aufgehoben.
J
Jennifer Pankow
Google
”
★★★★★
Einfach nur toll! Das gesamte Team ist unglaublich freundlich, zuvorkommend und kompetent! Vielen Dank!!
A
Asal Kalantarian
Google
”
★★★★★
Habe wieder einmal schnelle Abhilfe erfahren bei meinem Problemen. FRAU Jacobi und ihr ganzes Team leisten super Arbeit. Man nimmt sich die Zeit für seine Patienten, die es braucht, wenn die Angst manchmal sich einschleicht. Vielen Dank an alle. 🤗😊
K
Kerstin Hoffmann
Google
”
★★★★★
F
Frank Fischer
Google
”
★★★★★
M
Mario Stöcker
Google
”
★★★★★
Super Zahnärztin!
Frau Dr. Jacobi ist die beste Zahnärztin die ich (gluab ich) je hatte.
Immer freundlich und verständnisvoll.
Bohrt nicht unnötig rum und macht keine Füllungen rein, wenn man gar keine braucht.
N
Nasti
Google
”
★★★★★
I
Ivonne Leyva del Valle
Google
”
★★★★★
G
gini 23285
Google
”
★★★★★
Ich bin bei Frau Jacobi seit ich 3 Jahre alt bin. Vorher bin ich immer mit meinen Eltern mitgegangen, wenn diese zur Kontrolle mussten. Frau Jacobi hat mich menschlich immer gut behandelt, selbst als ich noch nicht zur Untersuchung musste. Bisher habe ich immer eine gute Beratung bekommen und selbst bei Fragen geht sie darauf geduldig ein bis alles beantwortet ist. Eine bessere Zahnärztin könnte ich mir nicht vorstellen.
S
Sarah Ewert
Google
”
★☆☆☆☆
Bin leider gar nicht bis zu einer persönlichen Begegnung gekommen!
Hatte angerufen, um mir einen Termin in naher Zukunft geben zu lassen, da ich umgezogen bin und Zahnschmerzen habe. Die Schwester pampte mich am Telefon an, dass keine Termine frei wären (erst ab Sept.) und ich mir doch etwas anderes suchen soll. Auf meine höfliche Frage, ob sie denn etwas empfehlen kann (wie gesagt, bin ja neu in der Gegend), meinte sie nur unhöflich, dass hier genug wären, ich solle googeln. Schade!
Habe mich nun für Herrn Schibenes entschieden, der noch bessere Bewertungen online hat und dessen Schwester höflich auf meine Fragen einging.
H
H. B.
Google
”
★★★★★
... absolut empfehlenswert! Sehr freundlicher Umgang. Kompetent und ich glaube auch sehr erfahren im Job! Vielen Dank für die rasche Behandlung heute, bis zum nächsten Termin! MfG M.S.
Frau Dr. Bärbel Jacobi – Trustworthiness & Warnings
last update: Aug 13, 2026
!Frau Dr. Bärbel Jacobi Verification: This profile has not yet been confirmed by the business. The details about Frau Dr. Bärbel Jacobi can be reviewed and confirmed by the business itself.
✓Frau Dr. Bärbel Jacobi Data sources: The details about Frau Dr. Bärbel Jacobi come from publicly available sources (e.g. Google, review platforms).
Frau Dr. Bärbel Jacobi has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
Location and Accessibility in the Lichtenberg District
Dr. Bärbel Jacobi's dental practice is located in the Lichtenberg district. Although the exact address is not clear from the reviews, it can be inferred that the practice is easily accessible for patients residing there. The mention of a patient who moved and still wanted to make an appointment indicates an established practice with a catchment area. The ability to quickly get help with problems speaks for good local connections and organization.
Practice Concept and Patient Experience
Dr. Bärbel Jacobi's practice concept appears to be strongly oriented towards patient-centered and empathetic care. This is evident in the repeated emphasis on the friendliness of the entire team and the special handling of anxious patients. The practice takes time for patients' concerns and places importance on them feeling well cared for. The long-term patient loyalty underscores the success of this approach and the high satisfaction with the dental care offered.
Frequently asked questions about Frau Dr. Bärbel Jacobi
Is Dr. Bärbel Jacobi suitable for anxious patients?
Yes, several reviews highlight that Dr. Jacobi and her team are very empathetic with anxious patients. Patients report that their anxiety is alleviated and they feel well cared for.
How is Dr. Bärbel Jacobi's team perceived by patients?
The team is consistently described as "nice, attentive, cheerful, and polite." Patients appreciate the friendliness and tone from reception to treatment.
Does Dr. Bärbel Jacobi take enough time for her patients?
Yes, many reviews emphasize that "time is taken" and the patient feels that "they are important." The necessary time is also invested in problems or anxieties.
How long do patients typically receive treatment from Dr. Bärbel Jacobi?
There are reports of very long-term patient loyalty. One patient has been receiving treatment for 25 years, another since she was three years old, which indicates high satisfaction.
Are unnecessary treatments performed by Dr. Bärbel Jacobi?
One review explicitly praises Dr. Jacobi for "not drilling unnecessarily and not putting in fillings if you don't need any," which suggests a conservative and patient-oriented treatment approach.
What is Dr. Bärbel Jacobi's professional competence?
Dr. Jacobi is described as "very professionally competent" and "very experienced in the job." Patients always receive "good advice" and "a solution is found for everything."
Are there any criticisms regarding appointment scheduling at Dr. Bärbel Jacobi's practice?
Yes, one review mentions difficulties with appointment scheduling. A patient could not get a timely appointment and was turned away because appointments were only available from September.
How quickly can one get help for acute problems at Dr. Bärbel Jacobi's practice?
One patient reports that he "once again experienced quick relief" for his problems, which indicates good emergency care or a quick response to acute complaints.
Is Dr. Bärbel Jacobi's practice also suitable for children?
Although not explicitly mentioned, the statement of a patient who has been there since she was three years old and used to go with her parents suggests that the practice is also suitable for younger patients.
Are there special opening hours at Dr. Bärbel Jacobi's practice?
Yes, there was a notice about changed opening hours from 27.07.2026 to 14.08.2026. Current opening hours are visible in a photo, which indicates seasonal adjustments.
Transparency statement
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.8 stars shown here is based on the mathematical aggregation of 22 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Friendliness & Empathy, Handling anxious patients, Appointment scheduling) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
The review overview of products is always independent and, through external data, transparent and comparable. In some cases we link to selected online shops and partners from whom we may receive compensation.
Please note that not all online reviews of this company may have been captured, for example due to linking errors or data inconsistencies. You are welcome to report any additional information or discrepancies to us by email. We will review these promptly and adjust them if necessary.
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