Berlin-Bezirk Friedrichshain-Kreuzberg · Berlin-Friedrichshain-Kreuzberg
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GoogleHeike Schilling is a dentist in Berlin-Friedrichshain-Kreuzberg who offers a wide range of dental services. The practice is characterized by a friendly and competent team. Patients appreciate the empathetic and trustworthy care.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 4.6 out of 5 stars | 16 reviews | Aug 13, 2026 | Friendliness, Competence, Treatment Quality, Appointment Management | |
| Total (Aggregated) | 4.6 out of 5 stars | 16 reviews | Aug 13, 2026 | High patient satisfaction with isolated criticism of appointment management |
Heike Schilling in Berlin-Bezirk Friedrichshain-Kreuzberg has an overall rating of 4.6 from 16 reviews across 1 platform.
Customers praise Heike Schilling and her team for their friendliness, competence, and empathy. The good care, even for more complex treatments like root canals, is particularly highlighted. A recurring point of criticism is that invoices are issued for missed appointments and there can be long waiting times for appointments.
Many reviews highlight the friendliness and competence of Ms. Schilling and her team. Patients feel they have a "super nice and competent team" and are "well taken care of all around."
The quality of the dental work is praised, especially for emergencies and root canal treatments. One patient describes the care during a root canal treatment as "phenomenal."
One point of criticism is the handling of appointments: there are "long waiting times for an appointment" and if you "miss an appointment once, you get an invoice" without "mercy" or "understanding."
GoogleSuper nettes und kompetentes Team, man fühlt sich rundum gut versorgt!
Ich bin über den Notdienst zu Frau Schilling in die Praxis gekommen und mir wurde sofort super geholfen. Die positiven Berichte hier kann ich voll und ganz bestätigen. Frau Schilling ist wirklich ein sehr freundlicher, empathischer Mensch und eine vertrauenswürdige Zahnärztin, die ihr Handwerk gut zu beherrschen scheint. Alles wird genau erklärt, für jede Frage wird sich Zeit genommen und man erhält eine ehrliche und fachmännische Einschätzung. Die gute Stimmung, die Frau Schilling ausstrahlt spiegelt sich genauso in den Angestellten wieder. Alle waren super freundlich und hilfsbereit. Ich bin sehr dankbar, hier gelandet zu sein.
Eine sehr freundliche, kompetente und zugewandte Ärztin mit einem nicht minder nettem Team.
Kann ich absoulut nicht empfehlen nur einmal Termin verpasst kriegt man eine Rechnung !!keine Gnade kein Verständnis nie wieder!!
Beste Zahnärztin
Kompetent, erklärt alles, sehr gutes Personal, leider lange Wartezeiten für einen Termin. Gibt wertvolle Tipps für die Krankenkasse. Handwerklich ohne Mängel.
Tolle Ärztin, immer freundlich und sehr kompetent!
Eine wirkliche tolle Praxis und dazu tolles Personal. Habe da meine Wurzelbehandlung gehabt und es war phänomenal wie man sich gekümmert hat und super Arbeit geleistet hat. Weiter so 👍
Ich bin seit über 13 Jahren Partientin in dieser Praxis und kann nur Positives berichten!!! Ich bin super zufrieden mit Heike und ihrem Team. :-) Vielen Dank für die jahrelange gute Betreuung.
Heike Schilling has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
Heike Schilling's dental practice is located in the Berlin district of Friedrichshain-Kreuzberg. This central district is known for its lively atmosphere and good infrastructure. The exact location of the practice allows for good accessibility for residents of the district and surrounding areas. Patients who come via the emergency service also find quick help here. The connection to public transport should be good in this district, which facilitates travel.
Heike Schilling's practice concept places great emphasis on empathetic and trustworthy patient care. The team is described as "super nice and competent," which contributes to a positive practice experience. The doctor herself is known for explaining treatments understandably and giving "valuable tips for health insurance." This underscores the patient-oriented approach, where patients should feel "well taken care of all around." The long-standing loyalty of many patients speaks for the consistency and quality of the services offered.
The practice is described as very friendly and welcoming. Many patients emphasize the "super nice and competent team" and the "friendly, competent, and attentive doctor."
Yes, several reviews confirm that Ms. Schilling is a "trustworthy dentist." Patients feel well cared for and looked after by her.
One patient reports that they came to the practice via the emergency service and were "immediately super helped." This indicates good emergency care.
At least one patient has been a "patient in this practice for over 13 years," which indicates high patient loyalty and satisfaction.
Yes, one patient reports on a "root canal treatment" in the practice and praises the "super work" and the "phenomenal" care provided.
Yes, there are reports of "long waiting times for an appointment." There is also criticism of the practice's policy of charging for missed appointments.
One patient praises Ms. Schilling for "explaining everything" and being "competent," which indicates transparent communication.
Yes, one review mentions that "valuable tips for health insurance" are given, which indicates comprehensive service.
The craftsmanship quality is positively highlighted, with one patient describing it as "without defects."
Yes, the staff is described as a "super nice and competent team" and "great staff" who take good care of the patients.
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.6 stars shown here is based on the mathematical aggregation of 16 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Friendliness & Competence, Treatment Quality, Appointment Management) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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