Bel je de eerste keer af een dag van tevoren in jaren word alleen gezegt betalen ,en niet gevraagt waarom ik afbel en niet nagedacht over een oplossing snel afgescheept .voor de rest zijn de behandelingen zeer goed
6419 DJ Heerlen · 6419 DJ Heerlen
Trail Centrum Voor Implantologie in Heerlen specializes in dental implants. The center offers professional advice and treatments for patients who need dental prosthetics. It is aimed at individuals seeking comprehensive dental care in the field of implantology.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 3.7 out of 5 stars | 6 reviews | Aug 13, 2026 | Treatment quality, waiting times, customer service | |
| Total (Aggregated) | 3.7 out of 5 stars | 6 reviews | Aug 13, 2026 | Mixed overall satisfaction |
Trail Centrum Voor Implantologie in 6419 DJ Heerlen has an overall rating of 3.7 from 6 reviews across 1 platforms.
Reviews for Trail Centrum Voor Implantologie show a divided opinion. While some customers praise the professionalism and friendliness of the team and the quality of the treatments, there are also significant criticisms. In particular, waiting times and the handling of appointment cancellations are highlighted negatively.
Several customers praise the "very good" treatments and the "professional and knowledgeable" approach. The "end result" is described as "super."
One customer reports a waiting time of 30 minutes and the expectation of having to wait even longer. This is perceived as "disillusioning" and criticized as not normal.
The "receptionist" is described as "not really friendly," and the handling of an appointment cancellation is criticized as inflexible and not solution-oriented. In contrast, the team is also described as "very friendly" and "correct."
Bel je de eerste keer af een dag van tevoren in jaren word alleen gezegt betalen ,en niet gevraagt waarom ik afbel en niet nagedacht over een oplossing snel afgescheept .voor de rest zijn de behandelingen zeer goed
Wat een desillusie!! Verwezen door mijn tandarts, afspraak om 13.30 uur. Baliemedewerkster niet echt vriendelijk, na 30 Minuten wachten geïnformeerd hoe lang ik nog moet wachten "tja, er is nog 1 wachtende voor u!! Dus het kan nog wel duren.". Alsof het heel normaal is dat je 1,5 uur moet wachten voordat je aan de beurt bent. De baliemedewerksters hadden het in ieder geval gezellig, veel kletsen, weinig werken. Ik ben weg gegaan. Mijn tijd is te kostbaar om zo lang te wachten. Mijn geld kan ik overal kwijt.
Vakmensen van begin tot nazorg. Ik heb afgelopen jaar 1 implantaat laten plaatsen vanwege een " verloren" kies. Het advies, behandelplan, behandeling en nazorg zijn zeer professioneel en kundig. Ik heb nooit langer dan 5 minuten hoeven wachten en alle medewerksters staan je correct te woord. Kortom zeer zeker aan te bevelen!
Erg vriendelijk en deskundig team. Ze geven duidelijke informatie over wat de (on-)mogelijkheden zijn. Ik heb vertrouwen in de adviezen die je ontvangt en de behandeling die je krijgt.Praktijk is goed georganiseerd. De wachtkamer mag iets vrolijker/fleuriger worden ingericht.
Als er een behandeling nodig is zou ik je zeker aanraden om bij Trail Centrum te gaan! Geweldig goed geholpen! Ik ben super blij met het eind resultaat!
Trail Centrum Voor Implantologie has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
Trail Centrum Voor Implantologie is located in 6419 DJ Heerlen. The exact location within the city and the immediate surroundings cannot be directly inferred from the available reviews. For patients arriving by car, the availability of parking spaces would be relevant, but this is not mentioned. Accessibility by public transport or proximity to other medical facilities also remain unmentioned. A more detailed description of the journey and the environment could be helpful for potential patients.
Trail Centrum Voor Implantologie is described as a well-organized practice. The treatment rooms and the concept of implantology appear to be professional, as treatments are rated as "very good" and "professional." However, a specific point of criticism concerns the design of the waiting room, which, according to one review, "could be decorated a bit more cheerfully/brightly." This suggests that the comfort and atmosphere in the waiting areas could be improved to optimize the patient experience.
Trail Centrum Voor Implantologie specializes in the placement of implants, as shown by a review about the placement of an implant for a "lost" tooth.
Several customers describe the treatments as "very good" and the team as "Vakmensen" (professionals). One customer was "super blij met het eind resultaat" (very happy with the end result) of their treatment.
One customer reports that for the first appointment cancellation, only payment was demanded, without asking for the reason or offering a solution.
Opinions on waiting times are divided. One customer waited 30 minutes and expected further waiting time, while another states they never waited longer than 5 minutes.
The friendliness of the staff is perceived differently. Some customers praise an "erg vriendelijk en deskundig team" (very friendly and knowledgeable team), while a "Baliemedewerkster" (receptionist) is described as "niet echt vriendelijk" (not really friendly).
Yes, customers report that they receive "duidelijke informatie over wat de (on-)mogelijkheden zijn" (clear information about the possibilities and impossibilities) and have "Vertrauen in de adviezen" (trust in the advice).
One review highlights that the "Praktijk is goed georganiseerd" (practice is well organized).
Aftercare is described as "zeer professioneel en kundig" (very professional and knowledgeable), indicating comprehensive care.
One customer notes that the "wachtkamer mag iets vrolijker/fleuriger worden ingericht" (waiting room could be decorated a bit more cheerfully/brightly).
One customer would "zeker aanraden" (definitely recommend) the center for treatments, based on the good help and the end result.
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