Wandsbek · Wandsbek
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GoogleThe dental practice Dr. Frenzel in Wandsbek offers dental treatments. It caters to patients of all ages, with some reviews highlighting the good treatment of children. The practice is characterized by conscientious work and a friendly practice team.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 4.0 out of 5 stars | 16 reviews | Jul 29, 2026 | Long-standing patient loyalty, team friendliness, conscientious work, but also criticism of unfriendliness and practice closure. | |
| Total (Aggregated) | 4.0 out of 5 stars | 16 reviews | Jul 29, 2026 | Mixed satisfaction with a tendency towards positive long-term relationships, but with current uncertainties regarding the practice's existence. |
Zahnarztpraxis Dr. Frenzel in Wandsbek has an overall rating of 4.0 from 16 reviews across 1 platforms.
Customers praise the dentist's conscientious work and the friendliness of the practice team. The good treatment of children and the detailed explanation of treatment steps are particularly highlighted. However, unfriendly staff and a dentist perceived as hysterical are criticized, as is the closure of the practice, which affects long-standing patients.
Many reviews highlight the friendliness of the practice team, especially the female staff members who spread good cheer. Some patients feel well cared for there and enjoy going.
The conscientious and tidy working method of the dentist is praised, as is the time taken for explanations and the best possible implementation. It is mentioned that the dentist is good with children.
There is criticism of unfriendly staff, especially an assistant, and of a dentist described as hysterical and unfriendly. Furthermore, the closure of the practice is regretted, which affects long-standing patients.
GoogleIch bin mit dieser Zahnarztpraxis super zufrieden. Der Zahnarzt macht seine Arbeit sehr gewissenhaft und ordentlich. Es wird sich immer die Zeit genommen, um das Ergebnis bestmöglich umzusetzen. Handwerklich absolute Spitze. Es wird einem stets erklärt was gemacht wird und wie es weiter geht. Auch die Assistentinnen sind immer sehr freundlich. Sonst mit großer Angst zum Zahnarzt, kann ich hier beruhigt hin gehen. Weiter so!
Schade! Ich hatte im Januar einen Kontrolltermin + Zahnreinigung, bekam einen Anruf, dass die Praxis schliesst, der Termin also nicht statt findet. Ich soll mir nun eine neue Praxis suchen. Das ist grauenvoll! Bin oder war, über 30 Jahre dort in der Praxis Patientin, schon zu Fr Dr Frenzel Zeiten..... Also, sehr sehr schade..... Ich habe immer noch keinen neuen Zahnarzt bzw. eine so nette und kompetente Praxis irgendwo gefunden!!!
Total hysterischer Zahnarzt und auch total unfreundlich. Der Arzt hat mir 10x das Gleiche erzählt, obwohl ich bereits alles verstanden hatte. Ich habe mich gefühlt als wenn ich von meinem Vater fertig gemacht wurde, da ich angeblich etwas falsch gemacht habe. Daher meine klare Empfehlung sich einen anderen Zahnarzt zu suchen, der deutlich sympathischer ist und einen auch als Menschen betrachtet.
Seit fast 30 Jahre bin ich schon. Super super Zahnarzt. Besonders die beiden netten Mitarbeiterin, die bringen immer gute Laune mit. Wirklich so eine tolle Zahnpraxis finde Ich nirgendwo. .
Steilshoop ist zwar nicht so toll, aber ein sehr nettes Praxisteam. Ich bin schon seit 1993 regelmässig dort in Behandlung. Bin da auch sehr wählerisch Ein Zahnarzt, da braucht man wirklich keine Angst haben.... supi
Bin schon seit über 18 Jahren dort. Und bin mehr als zufrieden Alle sind super freundlich ich gehe gerne dorthin kann ich sehr weiter empfehlen
Dr. Wentzel ist sehr zugewandt, geht gut auf Kinder ein und erklärt alles, was man wissen will. Ich bin sehr zufrieden!
Gibt es nicht mehr
Nette Arzthelferinnen und eine nette Ärztin. Sie versucht nicht einen über den Tisch zu ziehen wie es viele andere Ärzte versuchen.
TANJA SCHULZ DIE HELFERIN DIE IST SO UNFREUNDLICH UND PEINLICH.
Nett und eingehend auf den Patient.
Alles bestens
Zahnarztpraxis Dr. Frenzel has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
The dental practice Dr. Frenzel is located in Wandsbek, a district of Hamburg. Although one patient describes the location in Steilshoop as "not so great," this does not seem to affect the long-standing loyalty of many patients. The exact accessibility or specific environmental information cannot be directly inferred from the available reviews, but the long patient history indicates an established presence. The practice was apparently a fixed part of local healthcare for many years.
The concept of the dental practice Dr. Frenzel seems to be based on a combination of professional competence and a patient-oriented approach. The emphasis on conscientious work, detailed explanations, and a friendly demeanor, especially with children, has created strong patient loyalty over decades. Many reviews attest to long-standing loyalty, dating back up to 30 years. This speaks for a trusting relationship between the practice and patients, even if recent developments such as the closure of the practice end these long-standing relationships.
The dental practice Dr. Frenzel has an average rating of 4 stars from 16 Google reviews. Many patients are very satisfied with the conscientious work and the friendly team.
Yes, one review highlights that Dr. Wentzel (presumably the treating dentist) is very attentive and good with children, explaining everything one wants to know.
The dentist is described as very conscientious and tidy. Time is taken to achieve the best possible result, and it is always explained what is being done and what will happen next.
Yes, there is criticism of an assistant who is described as unfriendly and embarrassing. A dentist is perceived as hysterical and unfriendly, allegedly "finishing off" patients.
A review from January indicates that the practice is closing, as a check-up appointment was canceled and the patient was asked to find a new practice. Another review states "Does not exist anymore."
Many patients are long-standing clients. Periods of over 30 years, almost 30 years, and over 18 years are mentioned, indicating high patient loyalty.
Yes, it is explicitly mentioned that you are always explained what is being done and what will happen next. This contributes to patient satisfaction.
The practice team, especially the female staff members, are often described as very nice and friendly, bringing good humor. This is positively highlighted by several long-standing patients.
One patient writes: "A dentist where you really don't have to be afraid.... great", which indicates that many patients feel comfortable there and are not afraid of the treatment.
One review praises that the doctor does not try to "rip you off," as many other doctors try to do, which indicates an honest and transparent treatment practice.
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.0 stars shown here is based on the mathematical aggregation of 16 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Team friendliness, Dentist's working method, Unfriendliness/Closure) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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