Wunderschöne Praxis mit absolut herzlichem Personal . Zur Zahnprophylaxe wurde mir alles ausführlich erklärt und es wurde sich Zeit genommen. Kann man nur weiterempfehlen!!
Berlin-Bezirk Friedrichshain-Kreuzberg · Berlin-Friedrichshain-Kreuzberg district
The dental practice Dr. Svetlana Serkedjieva offers dental treatments in the Berlin district of Friedrichshain-Kreuzberg. The range of services includes professional teeth cleanings and treatment for toothaches. The practice also caters to anxious patients and places importance on empathetic care.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 4.5 out of 5 stars | 26 reviews | Aug 13, 2026 | Friendliness, Competence, Anxious Patients, Teeth Cleaning | |
| Total (Aggregated) | 4.5 out of 5 stars | 26 reviews | Aug 13, 2026 | High overall satisfaction with isolated criticism |
Zahnarztpraxis Dr. Svetlana Serkedjieva in Berlin-Bezirk Friedrichshain-Kreuzberg has an overall rating of 4.5 from 26 reviews across 1 platforms.
Customers praise Dr. Svetlana Serkedjieva's dental practice for its warm and empathetic staff and competent treatment, especially for anxious patients. Many appreciate the detailed consultation and modern practice equipment. However, there are also criticisms regarding unfriendly reception staff and inadequate treatments that subsequently caused pain.
Many customers describe the staff as "warm," "empathetic," and "very friendly." The atmosphere in the practice is perceived as "very pleasant" and "beautiful."
Several reviews emphasize that the practice is particularly suitable for anxious patients, as the team takes its time and proceeds empathetically. Customers who describe themselves as anxious patients felt "well taken care of."
Some negative reviews report "outrageous rudeness" from a receptionist and treatments that subsequently caused pain or were perceived as inadequate.
Wunderschöne Praxis mit absolut herzlichem Personal . Zur Zahnprophylaxe wurde mir alles ausführlich erklärt und es wurde sich Zeit genommen. Kann man nur weiterempfehlen!!
Mein Termin für die professionelle Zahnreinigung war schon längst überfällig, da ich eine Angstpatientin bin. Dies habe ich vorher kommuniziert und habe mich im Nachhinein gefragt warum ich überhaupt Angst vor dem Termin hatte. Ich habe mich nicht nur gut aufgehoben gefühlt, auch die Gerätschaften sind alle sehr modern und ermöglichen somit eine schmerzlose und schnelle Reinigung. Zusätzlich hat mir Dr. T. Serkedjieva von einem Aligner und einer Zahnaufhellung abgeraten, da diese ihrer Meinung nach nicht notwendig sind und die Therapie-Ergebnisse nur für mich erkennbar wären. Sehr freundlich, sehr ehrlich und sehr proaktiv in ihrer Beratung. Ich komme wieder - nächstes Mal ohne Verzug.
Ich bin mit einen abgebrochenen Zahn bei Frau Dr Serkedjieva ohne viel zu großen Erwartungen gelandet. Es sollte bloß schnell gehen. Bin in letzter Zeit auf Zahnärzte sowieso nicht gut zu sprechen. Ich fand eine sehr angenehme Atmosphäre vor, wurde sehr nett empfangen. Was mich aber schwer beeindruckt hat war die sehr erfahrene Zahnärztin Dr Serkedjieva. Auf eine besonene und ruhige Art wurde ich untersucht. Mir wurde geduldig, so dass ichs verstehe meine Zahnsituation erklärt... Was gemacht wird, was noch nötig wäre... Ich könnte alles verstehen und selber entscheiden. Nebenbei hat die Zahnärztin mit ein kleinen Trick mein ewiges Röntgenproblem (Würgereflex) gelöst. Auf dem Stuhl hab ich fast nichts gespührt obwohl die Behandlung, meiner Schätzung nach, nicht einfach war. Mit anderen Worten ich hatte das Gefühl, dass man sich hier richtig um das Wohlergehen des Patienten kümmert... Bin begeistert!!! Weiter so...
Sehr kurzfristig einen Termin bekommen, hatte etwas Zahnschmerzen und wollte eh eine PZR machen lassen. Sowohl am Empfang, als auch bei der Reinigung waren die Mitarbeiterinnen und die Ärztin sehr freundlich und sehr kompetent. Wie viele andere auch, bin ich auch etwas nervös vor jedem Zahnarztbesuch. Es wurde sehr behutsam vorgegangen. Zudem ist die Praxis super gut und modern ausgestattet. Es wurden Empfehlungen ausgesprochen, ich hatte aber null das Gefühl gehabt, dass es mir aufgezwungen wird. Alles top gewesen, vielen Dank :-)
Professionelle Zahnreinigung bei Theodora sehr zu empfehlen! Ich war heute zum ersten Mal in der Praxis zur PZR und habe gute Erfahrung dort gemacht. Theodora ist sehr gründlich vorgegangen. Sie hat jeden Schritt vorher kurz erläutert und war auch sonst sehr freundlich. Klare Empfehlung!
Das super-freundliche Team behandelte mich sehr einfühlsam und kompetent. Die Technik ist modern und die Ärztin arbeitet sehr einfühlsam. Die beste Zahnärztin, die ich bisher hatte. Die Zahnreinigung ist wirklich zu empfehlen und bei meiner Krankenkasse HKK war diese sogar kostenlos pro Jahr. Hier auf Rügen hätte ich 88,20 Euro zahlen müssen. Die Arztpraxis hat eine spezielle Vereinbarung mit meiner Krankenkasse. Weiter so!!! Ich bin sehr zufrieden!
Ich bin mit der Behandlung bei Dr. Serkedjieva mehr als zufrieden. Bin sehr dankbar für die tolle Arbeit (hab hier schon zwei Zähne repariert bekommen), für die Freundlichkeit und für die sehr angenehme Praxis Atmosphere! Wurde immer angehört, super beraten und dann behandelt. Mittlerweile ist Dr. Serkedjieva die Zahnärztin meines Vertrauens und ich möchte nirgendwo sonst behandelt werden. Eine klare Empfehlung und vielen Dank!
Sehr nette und einfühlsame Zahnärztin. Wenn man große Angst hat, ist man dort sehr gut aufgehoben. Ich kann die Praxis jedem weiterempfehlen.
Sehr erfahrene Zahnärztin, meine Füllungen wurden perfekt, so dass ich gar nicht mehr erkenne die Stellen, die behandelt worden sind. Vielen Dank
Ich habe in den letzten Jahren einen neuen kompetenten Zahnarzt gesucht, und auch einige ausprobiert, und endlich scheine ich ihn gefunden zu haben. Beide Daumen hoch!
Можу рекомендувати цей кабінет, була на прийомі декілька раз і завжди залишалась задоволена. Крім того кабінет співпрацює з DentNet, що зробило професійну чистку зубів для мене безкоштовною.
Възхитен съм от човечността ,търпението и професионализма на госпожа Серкеджиева и екипа й. Изцяло дамски екип,но човек се чувства спокоен и сигурен,когато е там. Посещението ми при всички зъболекари е било свързано с притеснения и страхове. За пръв път ми се случи,а съм почти на 60 години и съм редовен пациент на зъболекарските кабинети, почти да задремя ,докато доктор Серкеджиева се занимаваше с подготовката на зъба за коронка.... Пожелавам здраве и успех на целия екип. С най-сърдечна благодарност-Жори Петров.
Я из Украины. Мне сегодня вырвали зуб. Я очень боялась, но все прошло идеально. Огромная благодарность врачу и всему персоналу! Рекомендую!
С Отвратительной грубостью женщина была у них на ресепшене, помоему украинка, как будто ее заставляют работать. . С такой женщиной врядли вы наберете клиентуру.
I had root canal treatment there last year and it started hurting one month ago. I went to the doctor and they told me that it's impossible because there is no more nerve. I trusted them. Then she instead treated the cavity of the teeth next to it with additional cost of 90 euros. Fine, I paid it Now the major reason of this review: i still has a lot of pain after the treatment, and then I went to another doctor i used to go before. It turned out that the root canal treatment, which cost me 130 euros, was NOT done well. There was space not being filled in completely. For those who dont know, the air inside could not only cause pressure (pain) on my teeth but also leads to generation of bacteria! I had to do everything all over again. The pain is now gone, which further proves that the treatment was not done correctly and on top of that, there was false diagnosis when I asked for help due to pain.
I was honest with the doctor and I told him that I wasn’t satisfied with another dentist’s previous filling, but that dentist didn’t put in his profile that he was doing aesthetic dentistry, so I had an emergency filling on Saturday. So I went to Dr Svetlana because she was listed as an aesthetician, but I was sent to America. I think the doctor was afraid that I would be unhappy with her treatment too. But that’s no reason to refuse me. But the doctor herself writes that the patient has the right to choose another doctor. In this case, I was refused wrongfully. Also about one unfolded tooth when I asked him to restore it, so I don’t have braces. I was also criticized for the fact that the Hollywood actor also has problems and somehow lives with them. As for the treatment options, I was not consulted, as the doctor immediately decided not to contact me. I was extracting information myself and never got clear advice on what to do. In the end, when I realized that aesthetics would never work, I asked that I had a pain of molar tooth for a long time, but the doctor quickly removed my napkin and still refused me treatment. An urgent need for a doctor in Germany is to die already? I am shocked by this attitude towards Ukrainian people. I still walk with a bad tooth, because many doctors record in a month and do not work with composites or aesthetics, and I would like to do everything from one doctor. And there is no possible to leave negative ffedback on Jameda, they delete.
SUPER 💝 Я из Украины. Очень, очень хорошее отношение. Я ещё не успела спросить, а доктор мне сразу показала план работ с моими зубами. Очень сильно благодарна доктору. ЭТО СПЕЦИАЛИСТ ОТ БОГА.
Ich kenne diese Zahnärztin seit mehr als 20Jahren und kann sie herzlich empfehlen. Една внимателна и добра професионалистка. Успех в Берлин!
Най-добрата,и като доктор и като човек.
Very nice and professional! The cleaning was thorough, gentle, and my teeth felt incredibly clean afterward. I really appreciated the attention to detail and the high level of care. Best cleaning I’ve ever received, would recommend!
Zahnarztpraxis Dr. Svetlana Serkedjieva has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
The dental practice Dr. Svetlana Serkedjieva is located in the vibrant Berlin district of Friedrichshain-Kreuzberg. This central location makes the practice easily accessible for residents of the district and surrounding areas. Public transport connections in Berlin-Friedrichshain-Kreuzberg are generally excellent, allowing for convenient travel without a private vehicle. The exact location within the district contributes to its attractiveness for patients seeking a dental practice nearby. Good accessibility is an important factor for patients who need to attend appointments at short notice or require regular treatments.
The concept of Dr. Svetlana Serkedjieva's dental practice is strongly geared towards a positive patient experience, especially for anxious patients. Reviews highlight the "beautiful practice" and the "pleasant atmosphere," suggesting a consciously designed environment. The team is described as "warm" and "empathetic," which fosters a trusting relationship between patient and practitioner. The modern technical equipment, mentioned in one review, underscores the practice's commitment to offering contemporary and effective treatments. The combination of professional competence and patient-oriented care appears to be a core characteristic of the practice.
Yes, several reviews highlight that the practice handles anxious patients with particular empathy. Customers report that the staff takes their time and they feel well cared for, even if they previously had great fear of dental visits.
Professional teeth cleaning (PZR) is very positively highlighted in many reviews. Customers praise the thoroughness, the detailed explanations during the treatment, and the friendliness of the staff, especially Theodora.
Some customers report that the practice collaborates with DentNet, which made professional teeth cleaning free for them, for example, with the health insurance company HKK. It is recommended to inquire about this directly at the practice or with your own health insurance company.
The atmosphere is described by many patients as "very pleasant," "beautiful," and "warm." The team contributes to a positive practice experience with its friendliness and empathy.
One customer reports that they "got an appointment very quickly" when they had a toothache and also wanted to have a PZR done. This indicates good appointment availability, especially in urgent cases.
Yes, there is one negative review that reports "outrageous rudeness" from a woman at the reception. However, most reviews praise the friendliness and warmth of the staff.
Dr. Serkedjieva is described as a "very experienced dentist" and "competent." Patients are satisfied with her work, for example, with fillings that were "perfectly" done, and appreciate her empathetic manner.
One review mentions that the "technology is modern." This indicates that the practice is up-to-date with dental equipment.
Yes, there are reviews from patients from Ukraine and Bulgaria who recommend the practice. This suggests that the practice also treats international patients and may have multilingual staff.
Patients report that they were "always listened to" and "super advised." Everything is also "explained in detail" during dental prophylaxis, which indicates transparent and patient-oriented communication.
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.5 stars shown here is based on the mathematical aggregation of 26 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Staff & Atmosphere, Anxious Patients, Criticisms) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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