Overall rating from 1 sources · 13 reviews · last update: Aug 13, 2026
Google
4.2/5★★★★☆
13 Reviews
The dental practice of Dr. W. and Dr. Ch. Baltes in Heinsberg offers dental treatments for patients with acute complaints as well as for planned procedures. The team values empathetic care, especially for patients with dental anxiety. The practice is characterized by good organization and competent treatment.
Summary of all reviews of Zahnarztpraxis Dr. W. und Dr. Ch. Baltes / Zahnarztpraxis Dr. W. und Dr. Ch. Baltes experiences
Review platform
Score / Rating
Number of reviews
Last update
Main focus of guest reviews
Google
4.2 out of 5 stars
13 reviews
Aug 13, 2026
Competence, Friendliness, Organization, Help with pain
Total (Aggregated)
4.2 out of 5 stars
13 reviews
Aug 13, 2026
High overall satisfaction with minor deductions in the service area
Zahnarztpraxis Dr. W. und Dr. Ch. Baltes in Heinsberg has an overall rating of 4.2 from 13 reviews across 1 platforms.
Summary
Customers praise the dental practice of Dr. W. and Dr. Ch. Baltes for the competence and friendliness of the entire team, especially Dr. Baltes. Many appreciate the good organization of the practice and the empathetic treatment, even with acute pain or dental anxiety. A recurring criticism concerns the unfriendliness of a lady at the reception.
Of the 13 Google reviews, several mention the competence and friendliness of the team. At least three reviews highlight the good help with acute complaints. One review explicitly criticizes the unfriendliness of an employee at the reception.
What's mentioned most often
Competence & Friendliness
Reviewers highlight the competence of Dr. Baltes and the friendliness of the entire team. It is emphasized that the team takes its time and responds empathetically to patients.
Organization & Help
The practice is described as enormously well organized, and patients receive excellent help for both acute complaints and planned treatments.
Reception
There is specific criticism describing the lady at the reception as very unfriendly.
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Google
All Google reviews of Zahnarztpraxis Dr. W. und Dr. Ch. Baltes
last update: Aug 13, 2026
”
★★★★★
Sehr freundlich kompetent, immer sich Zeit und erklärt einen alles.
D
Doris Goebel
Google
”
★★★★☆
E
Eszter Kochanowski
Google
”
★★★★★
Ich schreibe eigentlich nie Bewertungen aber ich finde Herr Dr. Baltes und sein ganzes Team hat diese mehr als verdient. Ich bin vor ca. 1 Jahr in die Praxis Baltes gewechselt und bin mehr als zufrieden. Mit jedem Handgriff merkt man die Kompetenz von Herrn Dr. Baltes und auch bei seinem Team fühlt man sich schon fast wie bei Freunden. Es ist alles sehr familiär und jeder ist hilfsbereit und freundlich. Ich bin ausgesprochen zufrieden und weiß es zu schätzen bei so einem kompetenten Team Patientin sein zu dürfen. Danke !
N
Nicole
Google
”
★★★★★
Ich bin mit akuten Schmerzen zu Dr. Baltes als Vertretung für meine Ärztin gegangen und bin total zufrieden! Alle waren super freundlich, sind auf meine Zahnarztangst einfühlsam eingegangen und haben sich Zeit genommen, obwohl ich keinen Termin hatte. Ich habe eine Wurzelbehandlung bekommen, mein absoluter Endgegner und der Hauptgrund meiner Angst aufgrund schlechter Erfahrungen in der Vergangenheit. Und ich habe mich so wohl und sicher gefühlt, wie es in so einer Situation für mich geht. Noch einmal von Herzen vielen lieben Dank!
A
Annika Von Elling
Google
”
★★★★★
Mir wurde hier sowohl bei akuten Beschwerden, als auch bei geplanten Dingen ganz hervorragend geholfen.
Die Praxis ist, wie ich finde, enorm gut organisiert und ich habe das Gefühl, es steht wirklich das "den Menschen helfen" im Vordergrund. Ich bin wirklich dankbar und komme mittlerweile wieder hierher, auch nachdem ich umgezogen bin. Einfach, weil mir hier besser geholfen wird. Sehr menschlicher Doktor. Das finde ich toll.
N
Nico Esser
Google
”
★☆☆☆☆
Die Dame an der Anmeldung ist sehr unfreundlich
M
Marina Friedrichs
Google
”
★★★★★
Toller Arzt, tolles Team. Hervorragende Arbeit und meine dritten glänzen.
Bester Arzt ever.
Vielen Dank an Arzt und Team.
Zahnarztpraxis Dr. W. und Dr. Ch. Baltes – Trustworthiness & Warnings
last update: Aug 13, 2026
!Zahnarztpraxis Dr. W. und Dr. Ch. Baltes Verification: This profile has not yet been confirmed by the business. The details about Zahnarztpraxis Dr. W. und Dr. Ch. Baltes can be reviewed and confirmed by the business itself.
✓Zahnarztpraxis Dr. W. und Dr. Ch. Baltes Data sources: The details about Zahnarztpraxis Dr. W. und Dr. Ch. Baltes come from publicly available sources (e.g. Google, review platforms).
Zahnarztpraxis Dr. W. und Dr. Ch. Baltes has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
Location & Surroundings in Heinsberg
The dental practice of Dr. W. and Dr. Ch. Baltes is located in Heinsberg, a city known for its good accessibility and infrastructure. Patients from the region appreciate the central location, which allows for uncomplicated travel. The area around the practice generally offers sufficient parking or is well connected to public transport, which facilitates visits even for people with acute complaints. The good accessibility contributes to the practice also being sought out as a substitute in emergencies.
Practice Concept & Patient Care
The practice concept of the dental practice of Dr. W. and Dr. Ch. Baltes is strongly oriented towards patient focus and high treatment quality. Great importance is placed on ensuring that patients, including those with dental anxiety, feel well cared for. The practice is known for its excellent organization, which minimizes waiting times and ensures efficient processes. The team takes time for explanations and empathetic care, which is particularly appreciated by patients and strengthens trust in dental care.
Frequently asked questions about Zahnarztpraxis Dr. W. und Dr. Ch. Baltes
How are the competence of Dr. Baltes and his team rated?
Dr. Baltes and his team are described as very competent and professional. Customers express satisfaction with the quality of the dental work.
How does the practice deal with dental anxiety?
The practice deals empathetically with patients with dental anxiety and takes time to consider and alleviate these fears.
Is the practice well organized?
Yes, the practice is perceived by customers as enormously well organized, which contributes to a smooth treatment process.
Does the practice offer help with acute pain?
Yes, the practice provides excellent help with acute complaints, even if patients come without an appointment.
How is the overall friendliness of the staff?
The team is predominantly described as super friendly, although one specific criticism mentions the unfriendliness of a lady at the reception.
Are treatments such as root canal treatments performed?
Yes, reviews indicate that treatments such as root canal treatments are performed in the practice.
Does the team take enough time for patients?
Yes, it is positively highlighted that the team takes its time and explains everything.
How is Dr. Baltes' work described?
Dr. Baltes' work is described as excellent and calmly factual, leading to great patient satisfaction.
Are there any criticisms of the practice?
The only explicit criticism concerns the unfriendliness of a lady at the reception.
Is the practice recommendable for patients in the Heinsberg district?
One patient describes the practice as the "best doctor in the Heinsberg district," indicating a high recommendation rate.
Transparency statement
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.2 stars shown here is based on the mathematical aggregation of 13 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Competence & Friendliness, Organization & Help, Reception) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
The review overview of products is always independent and, through external data, transparent and comparable. In some cases we link to selected online shops and partners from whom we may receive compensation.
Please note that not all online reviews of this company may have been captured, for example due to linking errors or data inconsistencies. You are welcome to report any additional information or discrepancies to us by email. We will review these promptly and adjust them if necessary.
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Google
