Heinsberg-Oberbruch · Heinsberg-Oberbruch
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GoogleThe dental practice Nilgün Arslan in Heinsberg-Oberbruch offers dental treatments for patients of all ages. The practice is characterized by a friendly and competent team that addresses the individual needs of patients. Particularly noteworthy is the good handling of children and the empathetic care even in emergencies.
| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 4.6 out of 5 stars | 22 reviews | Aug 13, 2026 | Competence, Friendliness, Emergency Service, Child-friendliness, Appointment Organization | |
| Total (Aggregated) | 4.6 out of 5 stars | 22 reviews | Aug 13, 2026 | High patient satisfaction with isolated points of criticism regarding appointment organization |
Zahnarztpraxis Nilgün Arslan in Heinsberg-Oberbruch has an overall rating of 4.6 from 22 reviews across 1 platforms.
The dental practice Nilgün Arslan is praised by many patients for its competent and friendly treatment, especially in emergency services and in dealing with children. Some patients feel very well cared for there and appreciate the caring nature of the team. However, there are also points of criticism regarding appointment organization, particularly the lack of appointment reminders and communication during patient admission.
Many reviews highlight the "super lovely doctor and assistant" as well as the "very competent and friendly courteous team" that works "respectfully, caringly, patiently and with great sensitivity."
Some patients criticize the lack of appointment reminders and communication regarding the admission of new patients, which led to annoyance.
It is particularly positively mentioned that the doctor "can handle children very well" and "takes the time to calm them down and also explain things."
GoogleIch empfehle ihn mit gutem Gewissen weiter. Respektvoll, fürsorglich, geduldig und mit viel Fingerspitzengefühl bei der Arbeit.
"Ich habe vor 5 Monaten einen Termin vereinbart. Aber ich war krank und habe den Termin auch vergessen. Heute haben sie mich angerufen und mir gesagt, dass sie keine neuen Patienten mehr aufnehmen. Machen Sie sich über mich lustig? Wenn Sie keine neuen Patienten aufnehmen, warum haben Sie mir dann vor 5 Monaten einen Termin gegeben?"
Every thing was great . Kind reception. Professional doctor . They helped me more than my expectation in emergency situation . 👌
VA MULȚUMESC O ECHIPĂ SUPER
Super liebe Ärztin und Helferin die mir im Notdienst sehr geholfen haben . Trotz der Uhrzeit sehr freundlich und nett . Und einen Tag später geht es mir wesentlich besser . Vielen Dank für den Einsatz und die nette Behandlung . Ich habe mich sehr gut aufgehoben gefühlt .
Sehr kompetent und freundliches zuvorkommendes Team…
Alle sehr freundlich
Alles Super...immer wieder...
Ben,Eşim ve Kızım Nilgün Hanım'a dişlerimiz için gidiyoruz.Çok memnun kaldık ve herkese tavsiye ediyoruz.Teşekkürler Nilgün Hanım meslek hayatınızda başarılar dilerim.
War jahrelang beim Vorgänger, Friedel Kryjom. War zufrieden. Die Zeiten haben sich aber geändert und mittlerweile bieten fast alle Praxen sowas wie ne Terminerinnerung an oder schicken einen Reminder oder einen Terminkalendereintrag per Mail. Hier nicht. So kam es, dass ich, nachdem ich telefonisch einen Termin vereinbart hatte, diesen vergessen habe. Naja kam halt auch kein Anruf oder sonst was. Werde mir eine Praxis suchen, die mit der Zeit geht. Ein bisschen auf die Nerven gehen sollte mir mein Zahnarzt schon, finde ich.
Ich mag diese Praxis! Ich fühle mich sehr wohl und es wird auf meine Bedürfnisse eingegangen! Das gesamte Personal und die Ärzte sind super nett, freundlich und kompetent! :)
Eine sehr kompetente und freundliche Ärztin, die weiß, was sie tut. Ich bin seit 2014 bei ihr in Behandlung und habe auch meine Kinder zu ihr gebracht. Mit Kindern kann sie sehr gut umgehen und nimmt sich auch die Zeit, um diese zu beruhigen und auch zu erklären, wie sie sich die Zähne putzen müssen.
Ich war u bin immer zufrieden mit dieser Zahnarztpraxis. Werde auch unter der neuen Chefin bleiben.
Zahnarztpraxis meines Vertrauens. Fühle mich wohl und gut aufgehoben dort.
Zahnarztpraxis Nilgün Arslan has not yet confirmed this profile. Businesses can claim their profile to review and confirm the details.
The dental practice Nilgün Arslan is located in Heinsberg-Oberbruch, a district of Heinsberg. The exact location is easily accessible for patients coming from the surrounding area. The practice is an established point of contact for dental care in the region. Its good accessibility helps patients find help quickly, even in emergencies. The practice's local roots are underlined by long-standing patient relationships.
The concept of the dental practice Nilgün Arslan appears to be designed for comprehensive and patient-oriented care. The empathetic handling of children and the willingness to help in emergencies are particularly appreciated by patients. The practice values a friendly atmosphere in which patients feel "comfortable and well cared for." Although the majority of feedback is positive, there are indications that the practice could optimize its appointment management processes, especially with regard to appointment reminders and communication during patient admission, to further improve the patient experience.
The reviews show that the doctor is very good with children. She takes the time to calm the children and explain the correct brushing technique, which is positively highlighted by parents.
Yes, the reviews indicate that the practice is also very helpful in emergency services. Patients praise the quick and friendly help, even outside regular office hours.
Many patients describe the atmosphere as very pleasant. They feel "very comfortable and well cared for" and praise the entire staff as "super nice, friendly and competent."
Yes, there are criticisms regarding appointment organization. Some patients complain that no appointment reminders are offered, which can lead to forgotten appointments.
The doctor is described as "very competent" and "knows what she is doing." Patients trust her and feel professionally well advised and treated.
One review suggests that it may sometimes happen that new patients are not accepted. In one case, this led to confusion and dissatisfaction among a potential patient.
One patient reports being in treatment since 2014 and having brought her children there as well, which indicates long-term patient loyalty.
The team is consistently described as "very friendly," "nice," and "courteous." Patients feel well cared for and appreciate the respectful interaction.
Yes, there are reviews in English and Turkish that praise the friendliness and professionalism of the practice. This indicates that the practice is also frequented by international patients.
A patient who was treated in an emergency reports that he felt "much better a day later," which indicates successful and pain-relieving treatment.
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.6 stars shown here is based on the mathematical aggregation of 22 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Friendliness & Competence, Appointment Organization, Handling of Children) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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