Overall rating from 1 source · 19 reviews · last update: Aug 13, 2026
Google
4.4/5★★★★☆
19 reviews
The dental practice Dr. Siegel, Britta Mende, Tessy Grellmann offers dental treatments in Berlin. The team cares for patients with various needs, including those with dental anxiety. The practice is characterized by a combination of professional expertise and a sensitive approach.
Summary of all reviews of Zahnarztpraxis - Zahnärzte Dr. Siegel, Britta Mende, Tessy Grellmann / Zahnarztpraxis - Zahnärzte Dr. Siegel, Britta Mende, Tessy Grellmann experiences
Review platform
Score / Rating
Number of reviews
Last update
Main focus of guest reviews
Google
4.4 out of 5 stars
19 reviews
Aug 13, 2026
Friendliness, competence, handling of anxious patients
Total (Aggregated)
4.4 out of 5 stars
19 reviews
Aug 13, 2026
High overall satisfaction with isolated points of criticism
Zahnarztpraxis - Zahnärzte Dr. Siegel, Britta Mende, Tessy Grellmann in Berlin has an overall rating of 4.4 from 19 reviews across 1 platform.
Summary
Customers mostly praise the friendly and empathetic treatment by the staff and dentists, especially Dr. Siegel and Dr. Grellmann. Many appreciate the competence and professional approach, even with anxious patients. Criticisms concern the organization, especially for emergency patients and billing, as well as waiting times in individual cases.
Out of 19 Google reviews, most are positive, reflected in an average rating of 4.4. Several reviews specifically highlight Dr. Siegel and Dr. Grellmann.
At least two reviews mention positive experiences in treating anxious patients. Two reviews criticize organizational processes or billing.
What's mentioned most often
Friendliness & Empathy
Many reviewers highlight the friendly, approachable, and empathetic manner of the entire team. The handling of anxious patients is particularly mentioned positively.
Competence of the dentists
The professional competence of the dentists, especially Dr. Siegel and Dr. Grellmann, is praised multiple times. Patients report quick and good help.
Organization & Billing
There are criticisms regarding the organization, such as long waiting times for emergency patients or unclear billing procedures, which can lead to unexpectedly high costs.
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Google
All Google reviews of Zahnarztpraxis - Zahnärzte Dr. Siegel, Britta Mende, Tessy Grellmann
last update: Aug 13, 2026
”
★★★★★
War am Samstag in der Praxis und kann nur sagen super freundlich, Empathich kann ich nur empfehlen
C
Claudia Buschbeck
Google
”
★★★★★
Sehr nettes Team ! Tolle Zahnärztinnen !
P
Pirildak Natalie
Google
”
★★★★★
Fr. Dr Siegel ist eine brilliante Zahnärztin. Ich kann die Praxis nur empfehlen.
V
Viju Eller
Google
”
★★★★★
Sehr einfühlsame kompetente Behandlung und freundliches Personal. Kurze Wartezeiten, absolut empfehlenswerte Praxis.
S
Stefan Heise
Google
”
★★★★★
I
Isa P.
Google
”
★☆☆☆☆
Da ruft man morgen an als Schmerzpatient und dann wird einen gesagt man soll vorbei kommen zu einer bestimmten Uhrzeit und man ist pünktlich und hofft nur die schmerzen los zu werden da einem 3 Zähne durch einen Sturz abgebrochen sind . Man erfährt dann das sie Zahnärztin 45 Minuten später kommt da sie in einem Stau steht. Man wartet weiter da man die schmerzen los werden will . Dann kommt die Zahnärztin und man hoffe gleich ist es so weit aber puste Kuchen . Da bekommt man zu hören nee der soll jetzt warten man nimmt jemanden anderen dran und ich dachte das es nach Dringlichkeit ginge der Witz ist diese Praxis würde einem empfohlen da es gerade da nicht so sei. Das ist nur traurig und ich kann diese Praxis auf keinen Fall empfehlen
S
Stadtindianer
Google
”
★★★★★
5 Sterne für Doktor Tessy Grellmann. Würde am liebsten 10 Sterne geben.
S
Seiten Klang
Google
”
★★★★★
A
alex berlin
Google
”
★★★★★
Hier arbeiten Menschen mit freundlich-zugewandter, respektvoller und sehr professioneller Einstellung, die auch im Umgang mit ängstlichen Patienten gut geschult sind und einen sehr empathischen Umgang pflegen. Die Wartezeiten halten sich absolut im Rahmen. Tolle Praxis, sehr empfehlenswert!
T
tnx
Google
”
★★★★★
Super Erfahrungen bei sämtlichen Behandlungen durch Fr. Dr. Siegel, .Denn ich bin der größte Angsthase Berlins. Herzlichen Dank für die schnelle und tolle Hilfe, auch an die anderen Mitarbeiter dieser Praxis, die für schnelle Hilfe Termine möglich machten und Trost spendeten.
C
christine „Christo“ albrecht
Google
”
★★★★★
M
Magdalena
Google
”
★★☆☆☆
Der Empfang ist echt nett, nur leider gibt es eine nicht klar geregelte Vorgehensweise, du sollst ein leeres Blatt unterschreiben für eine Füllungen (Rechnung)für einen Zahn, dann bekommst man später eine Rechnung die sich gewaschen hat. Nachdem man um eine Stellungnahme bittet ; wir reden hier nicht von 100€ ist die Antwort :"oh ja das haben wir vergessen aber naja sie haben doch eine Zahn Zusatzversicherung." das zieht einem doch die Schuhe aus sehr enttäuschend und damit auch kein Arzt meines vertrauen...
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Location & Surroundings of the Dental Practice
The dental practice Dr. Siegel, Britta Mende, Tessy Grellmann is located in Berlin. The exact address is not available from the existing reviews, but the practice is easily accessible for patients in the capital. The possibility of getting short-term appointments for emergency patients indicates good organizational connectivity. The central location in Berlin allows for a broad patient base and good accessibility by public transport or car. The surroundings of the practice are not explicitly mentioned in the reviews, but good accessibility for patients is an important factor.
Concept and Treatment Approach of the Practice
The concept of the dental practice Dr. Siegel, Britta Mende, Tessy Grellmann seems to be based on a combination of professional competence and a particularly empathetic patient management. This is particularly evident in the handling of anxious patients, who feel well cared for in the practice. The dentists and the team value a friendly, approachable, and respectful interaction. Despite occasional criticisms in organization, such as appointment scheduling for emergency patients or billing, patient-centered treatment is paramount. The practice apparently strives to create a pleasant atmosphere and consider individual needs.
Frequently asked questions about Zahnarztpraxis - Zahnärzte Dr. Siegel, Britta Mende, Tessy Grellmann
How is the handling of anxious patients rated in the practice?
Several reviews highlight that the staff and dentists are very well trained in dealing with anxious patients and maintain an empathetic approach. One patient describes herself as the "biggest scaredy-cat in Berlin" and praises the quick and great help.
Are there criticisms regarding billing or costs?
Yes, one review criticizes an unclear billing procedure where patients are asked to sign a blank sheet for a filling and later receive a high bill. This led to dissatisfaction and a desire for a statement.
What are the waiting times in the practice?
Opinions on waiting times are divided. One review mentions that waiting times are absolutely within reasonable limits. However, another review from an emergency patient indicates longer waiting times, as the dentist arrived 45 minutes late.
How is the reception staff described?
The reception is described as "really nice" in one review. Overall, the entire team is perceived as very friendly and pleasant.
Which dentists are particularly highlighted positively?
Dr. Siegel is praised as a "brilliant dentist" and "super experiences with all treatments" are reported with her. Dr. Tessy Grellmann also receives very positive feedback, with one patient wishing they could give "10 stars."
Is the practice easily accessible for emergency patients?
An emergency patient reports that he was able to call in the morning and was told to come at a specific time. However, the dentist arrived 45 minutes late, which indicates possible waiting times for emergency patients.
How is the treatment rated overall?
The treatments are described as very empathetic, competent, and professional. Many patients recommend the practice due to their positive experiences.
Is there praise for staff other than the dentists?
Yes, one review explicitly thanks the other staff members of the practice who made appointments possible for quick help and provided comfort.
Is the practice recommended?
Yes, several reviews clearly recommend the practice, using phrases such as "highly recommended" and "I can only recommend it."
Are there any indications of the practice's equipment or cleanliness?
The available reviews do not provide specific information about the equipment or cleanliness of the practice rooms. The focus is on the staff and treatments.
Transparency statement
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.4 stars shown here is based on the mathematical aggregation of 19 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Friendliness & Empathy, Competence of the dentists, Organization & Billing) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
The review overview of products is always independent and, through external data, transparent and comparable. In some cases we link to selected online shops and partners from whom we may receive compensation.
Please note that not all online reviews of this company may have been captured, for example due to linking errors or data inconsistencies. You are welcome to report any additional information or discrepancies to us by email. We will review these promptly and adjust them if necessary.
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