Rodgau
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GoogleSanitätshaus Bußfeld & Schiller GmbH is a specialist shop for medical aids based in Rodgau. The company provides customers with products from the fields of orthopedics, rehabilitation, and care. Based on customer reviews, there are significant challenges regarding availability and customer service.
Write a review| Review platform | Score / Rating | Number of reviews | Last update | Main focus of guest reviews |
|---|---|---|---|---|
| 3.4 out of 5 stars | 5 reviews | Jul 23, 2026 | Poor availability, lack of customer service, long waiting times | |
| Total (Aggregated) | 3.4 out of 5 stars | 5 reviews | Jul 23, 2026 | Very low customer satisfaction |
Sanitätshaus Bußfeld & Schiller GmbH in Rodgau has an overall rating of 3.4 from 5 reviews across 1 platforms.
In the available excerpts from Google reviews, no aspect of the medical supply store Bußfeld & Schiller is praised. Instead, reviewers exclusively express criticism of central services. Positive feedback regarding products, consultation, or staff is not found in the cited comments.
Customers report that the medical supply store cannot be reached by phone for days. In at least one case, this led to the order being placed with another provider.
Reviewers criticize a lack of communication and missing feedback after orders. According to their own statement, one customer waited a week and a half in vain for a response.
According to one review, a customer was signaled during an on-site visit that their unannounced appearance was perceived as disruptive. The customer was confronted with the statement that they were "annoying".
GoogleLeider nie zu erreichen ... Muss ich woanders bestellen - Schade!
Am besten weiter weg fahren und diesen Laden meiden. 1,5 Wochen keine Rückmeldung nach Bestellung im Laden. Telefonisch Tagelang niemand zu erreichen. Vor Ort bekommt man gesagt es ist ihr nicht recht wenn man einfach so vorbeischaut und nervt. Aber Überraschung Sie hat die bestellten sachen zwar, aber wollte sich noch reinlesen und hätte sich in den nächsten Tagen gemeldet. Ist ja nicht so als würde die Ware nicht dringend gebraucht werden. Beschwert sich das das Telefon heute schon 100 mal geklingelt hat aber will niemand unangemeldet im Laden???? Unfreundlichkeit wird hier groß geschrieben, da bekommt man mehr Service geboten an jeder Tankstelle. Schade das viele Renter vor Ort angewiesen sind auf so was. Setzen 6 und anderen Job suchen wäre angebracht für die unfreundliche Dame.
Sanitätshaus Bußfeld & Schiller GmbH is a reputable company for which no negative cases are known.
The medical supply store Bußfeld & Schiller is located in Rodgau, a town in the Hessian district of Offenbach, situated southeast of Frankfurt am Main. The town is easy to reach due to its connection to the A3 motorway and the S-Bahn network of the Rhine-Main area. Numerous service providers and retailers are located within the various districts of Rodgau. While the town's transport situation is considered good, customer reviews of the medical supply store indicate significant problems with the specific telephone availability of the company.
As a medical supply store, the company specializes in the provision of medical aids, care products, and rehabilitation technology. The concept of such specialist shops is typically based on personal consultation and the individual adaptation of products. The customer experience is decisively shaped by service quality and the reliability of communication. The available reviews indicate that the customer experience at Bußfeld & Schiller is severely impaired by significant deficits in service, especially regarding availability and the processing of orders.
Based on customer reviews, there are significant difficulties with telephone availability. Reviewers report not reaching anyone for days, which is perceived as very frustrating.
Communication is criticized as very slow in reviews. One customer states that they received no feedback for 1.5 weeks after placing an order in the store.
According to their review, one customer was signaled that spontaneous visits to inquire were unwelcome. Their appearance was reportedly described as "annoying".
The cited reviews do not contain any positive recommendations. On the contrary, one customer explicitly advises to "drive further away and avoid this store".
The available reviews indicate problems with the processing of orders. A lack of communication after order acceptance is cited as the main problem.
The most frequently and clearly mentioned point of criticism is the company's poor availability. This affects both the ability to contact them by phone and proactive feedback to customers.
In the provided excerpts of the Google reviews, there is no praise and no positive mention of product quality. The criticism focuses exclusively on the service.
At least one review describes the on-site interaction as unfriendly and dismissive. It was conveyed to the customer that their unannounced appearance to clarify a matter was disruptive.
One customer describes in their review that due to the permanent unavailability, they were forced to order their required items "somewhere else".
The reviews paint a negative picture. One reviewer advises against it and recommends visiting another provider, while another reports unfriendly treatment on-site.
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 3.4 stars shown here is based on the mathematical aggregation of 5 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Availability, Customer service, In-store interaction) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
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