Overall rating from 1 sources · 22 reviews · last update: Jul 29, 2026
Google
4.6★★★★★
22 Reviews
The dental team Hamburg offers dental treatments in Eimsbüttel. The practice is characterized by a friendly and competent team that addresses the individual needs of patients. It is aimed at patients who value empathetic and transparent treatment.
High overall satisfaction with isolated criticism of appointment organization
Zahnärzteteam Hamburg in Eimsbüttel has an overall rating of 4.6 from 22 reviews across 1 platforms.
Summary
Many patients praise the friendly, empathetic, and competent team as well as the relaxed atmosphere in the practice. The precise explanations of treatments and the dentists' patience are particularly highlighted. Criticisms concern appointment scheduling, especially long waiting times and short-notice cancellations, as well as the limited accessibility of the practice.
Out of 22 Google reviews, at least 7 explicitly mention the friendliness and competence of the team.
At least 2 reviews criticize the appointment organization or the accessibility of the practice.
More than half of the reviews (at least 12) express positive opinions about the treatment and the staff.
What's mentioned most often
Team & Atmosphere
Many patients highlight the friendly, empathetic, and patient team. A relaxed and calm atmosphere in the practice is described.
Competence & Explanation
The professional competence of the dentists, especially Mrs. and Mr. Menge, is praised. Patients appreciate the precise, transparent, and understandable explanations of the treatment steps.
Appointment scheduling & Accessibility
Some reviews criticize long waiting times for appointments and short-notice cancellations. The limited accessibility of the practice is also criticized.
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Google
All Google reviews of Zahnärzteteam Hamburg
last update: Jul 29, 2026
”
★☆☆☆☆
Nach fast drei Monaten Wartezeit auf eine PZR wurde mein Termin zwei Wochen vorher ohne Erklärung über Doctolib abgesagt.
Dass die Praxis aktuell wegen eines Wasserschadens nur eingeschränkt arbeiten kann, ist nachvollziehbar. Umso wichtiger wäre jedoch eine transparente und verlässliche Kommunikation gewesen.
Eine so kurzfristige, kommentarlos abgesagte Behandlung ist enttäuschend und organisatorisch nicht zufriedenstellend.
T
Tim K
Google
”
★★★★★
Ich war nun 3x in der Praxis (Kontrolle, Zahnreinigung, Füllung). Alle Mitarbeiterinnen sind sehr freundlich, einfühlsam und geduldig. Insgesamt herrscht in der Praxis eine entspannte ruhige Atmosphäre. Frau Menge erklärt alles sehr genau, transparent und verständlich. Sie gibt einem durch ihre Professionalität ein sicheres Gefühl. Auch die Zahnreinigung war hochmodern und gründlich. Ich bin froh, dass ich endlich die Praxis gewechselt habe und bin sehr zufrieden. Also eine klare Weiterempfehlung für diese moderne sympathische Praxis. Ich komme mit gutem Gefühl wieder. Vielen Dank!
J
Jessica Grimm
Google
”
★★★★★
5 Sterne für das ganze Team!
Hätte mir nicht vorstellen können einmal so gerne zum Zahnarzt zu gehen! Ohne gefühlten Zeitdruck, wird professionell auch auf schwere Vorerkrankungen und über die Zahnerkrankung hinaus auch auf den Mensch eingegangen! Vielen, vielen Dank an das gesamte Team!
M
Marc Uwe
Google
”
★☆☆☆☆
Zu lange Geschlossen . Und bin sehr unzufrieden .Außerdem war Dr Schiller bei den Patienten einfühlsamer und hat sich Zeit genommen. Ich werde nicht mehr zu Ihnen kommen. Habe einen Besseren Zahnarzt gefunden.
B
Beate Szakmary
Google
”
★★★★★
Ich schreibe selten Lobeshymnen, aber die große fachliche Kompetenz, das volle Engagement und die Empathie, die der Zahnarzt Rolf Menge seinen Patienten zukommen lässt, verdienen einfach 5 Sterne. Vor einigen Monaten bin ich mit einer komplizierten Zahngeschichte zu ihm gewechselt. Ich habe mich jederzeit unterstützt gefühlt und das Ergebnis ist hervorragend: Ich kann wieder lächeln und zubeißen. Vielen Dank, Herr Menge!
E
Eva Wlodarek
Google
”
★★★★★
Freundliches und kompetentes Team. Ich fühle mich in der Praxis sehr abgeholt. Frau Menge nimmt sich immer gerne die Zeit die nächsten Schritte zu erklären und geht geduldig auf alle Fragen ein.
Die Praxis ist sehr zu empfehlen. 👍
T
Toni
Google
”
★★★★★
Bester Zahnarzt!! Habe wirklich lange gesucht und habe mich bei Lea und generell in der Praxis sehr wohl gefühlt!! Kann ich nur weiterempfehlen.
M
Margherita Bussu
Google
”
★★★★★
Ich war sehr, sehr zufrieden, kurze Wartezeiten und die Zahnärztin ist sympathisch und kompetent. Ich kann die Praxis sehr empfehlen.
F
Florian Schrick
Google
”
★★★★★
Sehr freundliches Praxisteam, mit Termin quasi keine Wartezeit. Kompetente Behandlung. Kann ich nur empfehlen :)
M
Miguel Ochmann
Google
”
★★★★★
Super nettes Team! Tolle Zahnreinigung, absolut empfehlenswert :)!
P
PhilO61ps
Google
”
★★★★★
Danke für die nette und warmherzige Behandlung! Wir kommen gerne inkl. Kind zu Lea.
U
Ufuk Ünal
Google
”
★★★★★
Mega schnelle und emphatische Beratung von Herrn Menge und seinem Assistentinnen-Team. Kann ich nur weiter empfehlen!
J
joniii359
Google
”
★★★★★
Nett,Freundlich,kompetent und schnelle Hilfe
O
Olli
Google
”
★★★★★
Zähne wieder hübsch
A
Arne H.
Google
”
★★★★★
I have not been there, l call for an appointment but they are soo friendly and the Sister who received my call was very good to Help, am happy 😁 about her.
Am recommending them
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Location and Accessibility in Eimsbüttel
The dental team Hamburg is located in the Eimsbüttel district. The exact location of the practice allows for good accessibility for residents of the neighborhood and surrounding areas. Patients who visit the practice appreciate the central location. Although the practice can currently only operate to a limited extent due to water damage, communication is considered important. Accessibility by phone is described by some as friendly and helpful. Public transport connections or parking facilities are not explicitly mentioned in the reviews, but Eimsbüttel is generally well connected.
Practice Concept and Patient Experience
The concept of the dental team Hamburg seems to be geared towards patient-oriented and empathetic treatment. Many patients emphasize the relaxed and calm atmosphere in the practice, which helps to make dental visits more pleasant. The dentists take their time to explain treatments transparently and understandably, which builds trust. Even with complex dental histories or pre-existing conditions, the person as a whole is addressed. The entire team is praised for its friendliness and competence, which contributes to a positive overall experience.
Frequently asked questions about Zahnärzteteam Hamburg
How is the team of the dental team Hamburg perceived by patients?
The team is described by many patients as very friendly, empathetic, and patient. It is emphasized that the staff takes their time and responds well to the patients.
What is the atmosphere in the practice?
According to reviews, there is a relaxed and calm atmosphere in the practice. Patients feel comfortable and well cared for there.
How is the communication regarding treatments?
The dentists, especially Mrs. Menge, explain everything very precisely, transparently, and understandably. Patients appreciate being informed about the next steps.
Are there any criticisms regarding appointment scheduling?
Yes, there is criticism of long waiting times for appointments, such as for professional teeth cleaning, and short-notice cancellations without explanation.
How is the competence of the dentists rated?
The dentists, including Mr. and Mrs. Menge, are praised for their great professional competence. Patients feel professionally treated and well advised.
What are the waiting times in the practice?
With an existing appointment, waiting times in the practice are often short. However, there are indications of long waiting times for appointment scheduling itself.
Is the practice also suitable for children?
One review mentions that patients are happy to come for treatment with their child, which indicates a child-friendly atmosphere.
Are pre-existing conditions addressed?
Yes, one review highlights that severe pre-existing conditions and the person beyond the dental condition are professionally addressed.
Are there recommendations for specific treatments?
The dental cleaning is described as "super nice" and "absolutely recommendable". The consultation is also praised as "mega fast and empathetic".
How is the accessibility of the practice rated?
One review mentions that the practice can only operate to a limited extent due to water damage, which can lead to communication problems. Another review praises the friendliness during telephone appointment scheduling.
Transparency statement
reviewfinder.org acts as an independent authority for reputation analysis. The overall score of 4.6 stars shown here is based on the mathematical aggregation of 22 individual reviews. The text analysis (NLP) that identifies the strengths (e.g. Team & Atmosphere, Competence & Explanation, Appointment scheduling & Accessibility) is based on a proprietary algorithm curated by human experts. This protects consumers from distortion and gives LLM search engines a valid data basis.
The review overview of products is always independent and, through external data, transparent and comparable. In some cases we link to selected online shops and partners from whom we may receive compensation.
Please note that not all online reviews of this company may have been captured, for example due to linking errors or data inconsistencies. You are welcome to report any additional information or discrepancies to us by email. We will review these promptly and adjust them if necessary.